Terms of Service

Last updated: September 9, 2026

This website is operated by SAILOVE LTD, trading as Proform Golf. Throughout the site, the terms “we,” “us” and “our” refer to SAILOVE LTD, trading as Proform Golf. SAILOVE LTD offers this website, including all information, tools and Services available through this site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein or made available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or use the Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You may review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by publishing updates or changes on our website. Your continued use of or access to the website following the publication of changes constitutes acceptance of those changes, except where additional notice or consent is required by applicable law.

Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to offer and sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence or that you are the age of majority and have given consent for any minor dependants under your responsibility to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, and you may not violate any applicable laws when using the Service, including copyright laws.

You must not transmit worms, viruses, malware or code of a destructive nature.

A material breach or violation of these Terms may result in the suspension or termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or restrict Service where reasonably necessary, including in cases involving suspected fraud, abuse, unlawful activity, security concerns, payment issues or violations of these Terms.

You understand that content you provide, excluding payment-card information, may be transferred across different networks and adapted to the technical requirements of connecting networks or devices. Payment-card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or contact through which the Service is provided without our express written permission.

The headings used in these Terms are included for convenience and do not limit or otherwise affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to provide information that is accurate, complete and current. However, general or informational material on this site should not be treated as professional advice or relied upon as the sole basis for making important decisions without consulting more complete or timely sources where appropriate.

This site may contain historical information that is provided for reference and may no longer be current.

We may modify site content when reasonably necessary. Nothing in this section excludes our responsibility to provide accurate product, price, promotional, delivery or contractual information where required by applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without advance notice, provided that any change will not affect an order that we have already accepted unless otherwise agreed or permitted by applicable law.

We reserve the right to modify or discontinue the Service, or any part of it, subject to any obligations applicable to existing orders or contracts.

We will not be liable for a modification, price change, suspension or discontinuation except where liability cannot lawfully be excluded.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. Products may have limited quantities and are subject to return or exchange according to our Refund and Return Policy and applicable law.

To provide competitive pricing and international availability, products may be dispatched through international fulfilment centres. Delivery times are estimates and may be affected by logistics networks, customs processing and events outside our reasonable control. Applicable processing and estimated delivery timeframes are disclosed in our Shipping Policy.

We have made reasonable efforts to display product colours and images accurately. However, the appearance of colours may vary depending on your screen, device and display settings.

We may limit the sale of products or Services to particular people, geographic regions or jurisdictions where reasonably necessary or legally required. We may limit quantities available for purchase, including to prevent resale, fraud, abuse or inventory errors.

Product descriptions, availability and pricing may be updated when necessary. We may discontinue a product at any time, subject to our obligations concerning accepted orders. Offers are void where prohibited.

Product results and individual experiences may vary. Nothing in these Terms excludes any mandatory legal guarantee, warranty or consumer right applicable to defective, unsafe, damaged, misdescribed or non-conforming products.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to reject, limit or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory errors, misuse of promotions, unauthorized resale or violations of these Terms.

Restrictions may apply to orders placed through the same customer account, payment method, billing address, shipping address, household or other reasonably connected information.

If we change or cancel an order, we will attempt to notify you using the email address, billing address or telephone number provided when the order was placed. If payment has already been collected for a cancelled order, we will provide the appropriate refund.

You agree to provide current, complete and accurate purchase and account information. You agree to update your information when reasonably necessary so that we can complete transactions and contact you concerning your order.

For information about cancellations, returns and refunds, review our Refund and Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not own or control.

Unless otherwise required by law, these tools are provided “as available,” without warranties, representations or endorsements from us. Your use of optional third-party tools is at your discretion and may also be governed by the third party’s terms and privacy policy.

We may introduce new Services, tools, resources or website features in the future. Such additions will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or Services available through our Service may include materials or services provided by third parties.

Third-party links may direct you to websites that are not owned or controlled by us. We are not responsible for examining or guaranteeing the accuracy, security or practices of third-party websites.

Please review the applicable third party’s terms, policies and practices before completing a transaction or providing personal information. Concerns regarding products or services provided directly by a third party should be directed to that third party.

Nothing in this section limits liability that cannot lawfully be excluded.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit contest entries, creative ideas, suggestions, proposals, reviews, photographs, plans or other materials to us (“comments”), you grant us permission to use, reproduce, edit, publish, translate and distribute those comments for legitimate business purposes, subject to applicable privacy, intellectual-property and consumer-protection laws.

We are not required to keep unsolicited comments confidential, provide compensation for them or respond to them unless we have agreed otherwise or applicable law requires it.

We may monitor, edit or remove content that we reasonably determine is unlawful, offensive, threatening, defamatory, obscene, misleading, infringing or otherwise violates these Terms.

You agree that your comments will not violate any third party’s copyright, trademark, privacy, publicity or other legal or proprietary rights. Your comments must not contain unlawful, abusive or obscene material, malware or misleading information.

You must not use a false email address, impersonate another person or misrepresent the origin of a submission. You are responsible for the accuracy and lawfulness of the content you submit.

SECTION 10 – PERSONAL INFORMATION

The submission and processing of personal information through the store are governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies or omissions concerning product descriptions, pricing, promotions, offers, shipping charges, transit times, inventory or availability.

We reserve the right to correct errors, update information or cancel an affected order where permitted by law. If we cancel an order after payment has been collected, we will provide the appropriate refund.

Nothing in this section permits us to make a material change to an accepted order without your agreement where doing so would violate applicable law.

We are not required to update general website information except where required by law or reasonably necessary to prevent information from becoming misleading.

SECTION 12 – PROHIBITED USES

In addition to other restrictions described in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose.

• To encourage or participate in unlawful acts.

• To violate applicable international, national, regional, state, provincial or local laws.

• To infringe our intellectual-property rights or the rights of others.

• To harass, abuse, threaten, defame, intimidate or unlawfully discriminate against another person.

• To submit false or misleading information.

• To upload or transmit malware, viruses or destructive code.

• To collect or track personal information unlawfully.

• To spam, phish, pharm, pretext, scrape or crawl the site contrary to applicable law or our instructions.

• For an obscene, fraudulent or abusive purpose.

• To interfere with or circumvent the security features of the Service, related websites or the internet.

We may suspend or terminate access to the Service for violations of these restrictions.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that access to the Service will always be uninterrupted, timely, secure or error-free. Temporary maintenance, technical problems, third-party outages or circumstances outside our reasonable control may affect availability.

To the fullest extent permitted by law, the Service is provided “as available.” However, nothing in these Terms excludes any description, guarantee, warranty, condition or consumer right that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, SAILOVE LTD and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings, lost data or replacement costs, arising from use of the Service or products obtained through the Service.

Where applicable law does not permit a particular exclusion or limitation, our liability will be limited only to the maximum extent legally permitted.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of mandatory consumer rights or any other liability that cannot lawfully be excluded or limited.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless SAILOVE LTD, trading as Proform Golf, and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from third-party claims arising directly from your unlawful use of the Service, material breach of these Terms or violation of another party’s legal rights.

This section does not apply to the extent that a claim results from our own breach, negligence, unlawful conduct or another matter for which liability cannot lawfully be excluded.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest lawful extent or treated as severed where necessary.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred before termination will survive where appropriate.

These Terms remain effective until terminated by you or us. You may stop using the Services at any time.

We may suspend or terminate your access if you materially violate these Terms, use the Services unlawfully or create a security, fraud or abuse risk. You will remain responsible for amounts properly due before termination.

Termination does not affect any mandatory rights relating to an existing purchase.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and operating rules published on our website, constitute the agreement governing your use of the Service and supersede previous communications or proposals concerning that use, except where otherwise agreed in writing.

Nothing in this section limits rights that cannot legally be waived.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services are governed by the laws of England and Wales.

If you are a consumer, this choice of law does not deprive you of any mandatory consumer protections available under the laws of the country where you ordinarily reside. You may also have the right to bring proceedings in the courts of your country of residence where applicable law permits.

SECTION 19 – CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We may update, change or replace parts of these Terms by publishing the revised version on our website. We will update the “Last updated” date and provide any additional notice required by applicable law.

Changes will not retroactively reduce mandatory rights associated with an order already accepted.

SECTION 20 – SMS MARKETING

By consenting to Proform Golf’s SMS marketing through checkout or our subscription tools, you agree to receive recurring transactional or marketing text messages from us, which may include order notifications, abandoned-checkout reminders, promotional offers and review requests.

Message frequency varies. Consent to marketing messages is not a condition of purchase.

Where required by applicable law, marketing messages will be sent only with valid consent. You may withdraw consent at any time by replying STOP to a message or using an unsubscribe method provided in the message.

We do not charge for this service, but message and data rates imposed by your wireless provider may apply.

For assistance, reply HELP to the number from which you received the message or contact support@proformgolfer.com.

We may change the telephone number or short code used to operate the service. Where reasonably practical, we will notify subscribers of material changes. Messages sent to an outdated number or short code might not be received.

To the extent permitted by law, we are not responsible for failed, delayed or misdirected message delivery caused by telecommunications providers or circumstances outside our reasonable control.

Our processing of personal information for SMS communications is explained in our Privacy Policy.

SECTION 21 – CONTACT INFORMATION

Questions concerning these Terms should be sent to support@proformgolfer.com.

Legal entity: SAILOVE LTD
Trading name: Proform Golf
Email: support@proformgolfer.com
Registered office: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom